Society desperately needs an alternative web
I see a society that is crumbling. The rampant technology is simultaneously capsizing industries that were previously the bread and butter of economic growth. The working man and woman have felt its effects as wages stagnate and employment opportunities remain fewer amidst a progressively automated economy. Increasing wage inequality and financial vulnerability have given rise to populism, and the domino effects are spreading.
People are angry. They demand fairness and are threatened by policies and outsiders that may endanger their livelihoods. This has caused a greater cultural and racial divide within and between nations. Technology has enabled this anger to spread, influence and manipulate at a much greater speed than ever before resulting in increasing polarization and a sweeping anxiety epidemic.
Globally, we are much more connected – this, to our detriment. We’ve witnessed both government and business leverage technology to spread disinformation for their gains. While regulators struggle to keep pace with these harms, the tech giants continue, unabated, to wield their influence and power to establish footprints that make both consumers and business increasingly dependent on their platforms and technology stacks. We cannot escape them, nor do we want to. Therein lays the concern…
This recent article, “The World is Choking on Data Pollution” offered a profound distillation of what we are witnessing today:
Progress has not been without a price. Like the factories of 200 years ago, digital advances have given rise to a pollution that is reducing the quality of our lives and the strength of our democracy… We are now face-to-face with a system embedded in every structure of our lives and institutions, shaping our society in ways that deeply impact our basic values.
Tim Berners Lee’s Intent for the World Wide Web has Run Off-Course:
Tim Berners Lee had this Pollyannaish view once upon a time that went like this: What if we could develop a web that was free to use for everyone and that would fuel creativity, connection, knowledge and optimism across the globe? He believed the internet to be a basic human right,
…That means guaranteeing affordable access for all, ensuring internet packets are delivered without commercial or political discrimination, and protecting the privacy and freedom of web users regardless of where they live.
Between 1989 and 1991, Tim Berners Lee led the development of the World Wide Web and unleashed the “language HTML (hypertext markup language) to create the webpages HTTP (used to create web pages), HTTP (HyperText Transfer Protocol), and URLs (Universal Resource Locators).”
The now ubiquitous WWW set a movement which has scaled tremendously, reinventing the way we do business, access and consume information, create connections and perpetuating an unrelenting mindset of innovation and optimism.
What has also transpired is a web of unbridled opportunism and exploitation, uncertainty and disparity. We see increasing pockets of silos and echo chambers fueled by anxiety, misplaced trust and confirmation bias. As the mainstream consumer lays witness to these intentions, we notice a growing marginalization that propels more to unplug from these communities and applications to safeguard their mental health. However, the addiction technology has produced cannot be easily remedied. In the meantime, people continue to suffer.
What has been most distressing are the effects of cyberbullying on our children. In 2016, The National Crime Prevention reported 43% of teens were subjects of cyberbullying, an increase of 11% from a decade prior. Some other numbing statistics:
- “2017 Pediatric Academic Societies Meeting revealed the number of children admitted to hospitals for attempted suicide or expressing suicidal thoughts doubled between 2008 and 2015”
- “Javelin Research finds that children who are bullied are 9 times more likely to be the victims of identity fraud as well.”
- “Data from numerous studies also indicate that social media is now the favored medium for cyberbullies”
Big Tech: Too Big to Fail?
As the web evolved throughout the 90s we witnessed the emergence of hefty players like Google, Yahoo, Microsoft and later Facebook and Amazon. As Chris Dixon asserted:
During the second era of the internet, from the mid 2000s to the present, for-profit tech companies — most notably Google, Apple, Facebook, and Amazon (GAFA) — built software and services that rapidly outpaced the capabilities of open protocols. The explosive growth of smartphones accelerated this trend as mobile apps became the majority of internet use. Eventually users migrated from open services to these more sophisticated, centralized services. Even when users still accessed open protocols like the web, they would typically do so mediated by GAFA software and services.
Today, we appropriately apply a few acronyms to these giants: G-MAFIA (Google, Microsoft, Amazon, Facebook, IBM, Apple), or FAANG (Facebook, Apple, Amazon, Netflix, and Google) and now BAT (Baidu, Alibaba and Tencent). These players have created a progressively centralized internet that has limited competition and has stifled the growth of startups, which are more vulnerable to these tech giants. My discussion with a social network founder (who asked to remain nameless) spoke of one of the large platforms which continuously copied newly released features from their site, and they did so transparently because “they could.” He also witnessed a stall of user engagement and eventual churn. He was unable to compete effectively without the necessary resources and eventually relented, changing his business model and withdrawing to the cryptocurrency community to start anew.
Consider this: These eight players Facebook, Apple, Microsoft, Amazon, Google, Tencent, Baidu, and Alibaba are larger than the “market cap of every listed company in the Eurozone in Emerging Markets and in Japan.” G-MAFIA (excluding IBM) combined posted average returns in 2018 of 45% compared with 19% return among S&P500. Now add the high degree of consolidation of the tech industry. Together FAANG has acquired 398 companies since 2007. The type of acquisitions has heightened interest from regulators and economists towards anti-trust regulation. Add to this list the highest-ever acquisition in history with IBM’s purchase of Red Hatat a reported $34 billion.
Big tech valuations continue to rise despite the sins illuminated by their technologies. There is this dichotomy that pits what’s good for consumers against what’s good for shareholders. We’ve derived some great experiences from these platforms, but we’ve also seen examples of invisible harms. However unintended, they surface as a result of the business mandate to prioritize user growth and engagement. These performance indicators are what drive employee performance and company objectives. When we think about the impact of big tech, their cloud environments and web hosting servers ensure our emails, our social presence, and our websites are available to everyone on the web. In essence, they control how the internet is run.
Amy Webb, Author of “The Big Nine: How the Tech Titans and their Thinking Machines could Warp Humanity” refers not only to G-MAFIA but also BAT (the consortium that has led the charge in the highly controversial Social Credit system to create a trust value among its Chinese citizens). She writes:
We stop assuming that the G-MAFIA (Google, Apple, Facebook, IBM, and Amazon) can serve its DC and Wall Street masters equally and that the free markets and our entrepreneurial spirit will produce the best possible outcomes for AI and humanity
These Nine will shape the future of the internet, no doubt. Webb envisions several scenarios where China’s encroaching influence will enable an AGI to control the world much more pervasively than the Social Credit System, and where “democracy will end” in the United States. This is not implausible as we are already seeing signs of BAT’s increased fundingacross gaming, social media, fintech sectors, outpacing the US in investment.
Webb also foresees a future of stifling individual privacy where our personal information is locked in the operating systems of these tech giants, now functioning oligopolies, fueling a “digital caste system,” mimicking a familiar authoritarian system in China.
This future that Webb forecasts is conceivable. Today, beyond Cambridge Analytica and government’s alleged use of Facebook to manipulate voters and seed chaos, the damages, however divergent, are more pervasive and are more connected to one another than we realize. We have seen Amazon’s facial recognition technology used in law enforcement, which has been deemed ineffective and wrought of racial bias.
In the same vein, Buzzfeed reported the use of facial recognition being used in retail systems without the regard for user consent. We believed in Facebook’s initiative to safeguard our security through two-factor authentication, while they used our mobile numbers to target our behavior and weaken our privacy in the process. Both Facebook and Amazon have been known to have experimented with our data to manipulate our emotions. When Tiktok was fined $5.7 million for illegally collecting children’s data, it was only following the lead of its predecessors.
The biggest data breaches of all time have involved some of the largest tech companies like FB, Yahoo! and Uber as well as established corporations like Marriott and Equifax. The downstream effects are yet to be realized as this data is bought and sold on the dark web to the highest bidders. When 23andMe created the Personal Genome Service as an offer to connect people to their roots, it was, instead, exposed as “front for a massive information-gathering operation against an unwitting public.”
This epidemic continues. What is emerging are the hidden intentions behind the algorithms and technology that make it more difficult to trust our peers, our institutions and our government. While employees were up in arms because of Google’s “Dragonfly” censored search engine with China and its Project Maven’s drone surveillance program with DARPA, there exist very few mechanisms to stop these initiatives from taking flight without proper oversight. The tech community argues they are different than Big Pharma or Banking. Regulating them would strangle the internet.
Technology precedes regulation. This new world has created scenarios that are unaddressable under current laws. There is a prevailing legal threat unleashed through the GDPR, however, there are aspects of it that some argue that may indeed stifle innovation. However, it’s a start. In the meantime, we need to progress so systems and governance are in sync, and tech giants are held in check. This is not an easy task.
Who is responsible for the consequences of AI decisions? What mechanisms should be in place to ensure that the industry does not act in ways that go against the public interest? How can practitioners determine whether a system is appropriate for the task and whether it remains appropriate over time? These were the very questions we attempted to answer at the UK/Canada Symposium on Ethics and Artificial Intelligence. There are no clear answers today.
Back to Basics: Can we re-decentralize an increasingly centralized internet?
Here’s a thought! How do we move our increasingly digital world into a place where we all feel safe; where we control our data; where our needs and desires are met without dependence on any one or two institutions to give us that value? The decentralized web is a mindset and a belief in an alternative structure that can address some of the afflictions that have risen from data pollution. This fringe notion is slowly making its way back to mainstream:
A Web designed to resist attempts to centralize its architecture, services, or protocols [so] that no individual, state, or corporation can substantially control its use.
Is it possible to reverse the deterioration we are experiencing today? I spoke with individuals who are working actively within the values of the decentralized web and are building towards this panacea. Andrew Hill and Carson Farmer developed Textile.IO, a digital wallet for photos that are entirely controlled and owned by the user. Textile.io didn’t start out as a decentralized project. As Andrew recalls:
We started this project asking: what was the future of personal data going to look in the future? We didn’t like the answer at all. It seemed like the ubiquity of data with the speed of computing power and increasing complexity of algorithms would lead us to a state that wouldn’t be good for us: easily manipulated, easily tracked and personal lives easily invaded by third parties (government, individuals and companies)
Carson Farmer noted that GMAIL is fundamentally a better user experience because individuals didn’t need to run their own protocols or set up their own servers. This “natural” progression” to centralized technologies has served the Big Nine well.
Since then, it’s been this runaway because of the capitalist value behind data. They are building business models behind it and it will not go away overnight. By putting our blind trust into a handful of corporations who collect our data, we’ve created a run-away effect (some folks call it ‘data network effects’) where those companies now create value from our data, that is orders of magnitude greater than any new entrant into the market is capable of. This means that the ‘greatest’ innovation around our digital data is coming from only a handful of large companies.
However, people, en-masse, don’t understand this imminent threat. Few really understand the implications of cybersecurity breaches, nor the impact to individual welfare or safety from the data they willingly provide these networks. How much of this needs mainstream to care about it to achieve the scalability it requires? Hill argues that few will abandon technologies unless their values are subdued by risk. Hill explained our “signaled intentions actually differ from our intended behaviors.” For example, many would support legislation to reduced speed limits in certain areas to minimize deaths from auto accidents. However, engineering this feature into self-driving cars so they are unable to go faster, would be far more objectionable because it impedes us.
Adoption of a decentralized web cannot play by the old rules. New experiences and interactions that are outside of current norms needs to appeal to individual values, that enable trust and ease of adoption. Pulling users away from convention is not an easy task. However, emerging organizations are starting to build bridges into the old technology in an effort to re-decentralize. Matrix.org has created an open standard for decentralized communications. The Dat Project, largely funded mainly by donations provides a peer to peer file sharing protocol to create a more human-centered internet, without the risk of data being sold. For Textile.io their version of Instagram allows users to add a photo to their mobile application, which exists on your phone, with a privately encrypted copy existing on an IPFS (“a peer-to-peer protocol for sharing hypermedia in distributed file system”) node off your phone. No one sees the encrypted photo version unless you share the private keys to that photo. Textile has no view into the data, nor an intention of processing or keeping it. Handshake.org is a “permissionless and decentralized naming protocol to replace the DNS root file and servers with a public commons”, uncensorable and free of any gatekeeper. The Internet Archive, started by Brewster Kale, is a non-profit library that has cataloged over 400 billion web pages in the last 22 years, also digitizing all-things analog (books, music, movies), with the attempt to save web history and knowledge with free access to anyone.
Wendy Hanamura, Director of the Internet Archive is also the Founder of DWeb, a summit which started in 2016 bringing together builders and non-builders within the 4 levers of change: 1) laws 2) markets 3) norms and values 4) technology to advocate a better web. The intention was to do a moonshot for the internet and create “A web that’s locked open for good.” Why now? Wendy declared,
In the last few years we have woken up to see that the web is failing us. We turn to our screens for information we are getting, instead, deception in fake news, non reliable information, missing data. A lot of us in the sector feel we could do better. Technology is one path to doing better.
The prevailing vision of the Dweb:
A goal in creating a Decentralized Web is to reduce or eliminate such centralized points of control. That way, if any player drops out, the system still works. Such a system could better help protect user privacy, ensure reliable access, and even make it possible for users to buy and sell directly, without having to go through websites that now serve as middlemen, and collect user data in the process.
While it’s still early day, for at least a decade many players have chosen to become part of this movement to fix the issues that increasing centralization has created. From Diaspora to Bit Torrent, a growing list of technologies continue to develop alternatives for the DWeb: for storage, social nets, communication and collaboration apps, database, cryptocurrencies, etc. Carson sees the Dweb evolving and feels the time is ripe for this opportunity:
Decentralization gives us a new way forward: decentralized data storage, encryption based privacy, and P2P networks give us the tools to imagine a world where individuals own and control their personal data. In that future, all technologies can build and contribute to the same data network effect. That is exciting because it means we can create a world with explosive innovation and value generation from our data, as opposed to one limited by the production capacity and imagination of those few companies…
Can the decentralized web fix this? In a world where trust is fleeting, this may be a significant pathway forward but it’s still early day. The DWeb is reawakening. The emergence of its players sees tremendous promise however, the experiences will need to get better. Many things must work in tandem. The public needs to be more informed of the impact on their individual rights and welfare. Business needs to change its mindset. I was reminded by Dr. George Tomko, Expert in Residence at the University of Toronto, that if business can become more human, to be more compassionate
…and have the ability to feel a person’s pain or discomfort and to care enough by collaborating with others in alleviating her pain or discomfort… what emerges is a society of greater empathy, and a culture that yields more success
Regulation has to also be in lock-step with technology but it must be informed and well thought out to encourage competition and minimize costs to the consumer. More importantly, we must encourage more solutions to bring more data control to the user to give him/her the experiences they want out of the web, without fear of repercussions. This was the original promise of the internet.
This originally appeared on Forbes.
Hessie Jones is the Founder of ArCompany advocating AI readiness, education and the ethical distribution of AI. She is also Director for the International Council, Global Privacy and Security by Design. As a seasoned digital strategist, author, tech geek and data junkie, she has spent the last 18 years on the internet at Yahoo!, Aegis Media, CIBC, and Citi, as well as tech startups including Cerebri, OverlayTV and Jugnoo. Hessie saw things change rapidly when search and social started to change the game for advertising and decided to figure out the way new market dynamics would change corporate environments forever: in process, in culture and in mindset. She launched her own business, ArCompany in social intelligence, and now, AI readiness. Through the weekly think tank discussions her team curated, she surfaced the generational divide in this changing technology landscape across a multitude of topics. Hessie is also a regular contributor to Towards Data Science on Medium and Cognitive World publications.
This article solely represents my views and in no way reflects those of DXJournal. Please feel free to contact me firstname.lastname@example.org
What questions should companies ask before going all-in on AI?￼
Problem-solving, data sets, and the consequences of getting it wrong.
From chatbots that answer our questions to emails that write themselves, AI is increasingly present in our lives — and the advent of startlingly sophisticated and headline-making tools like ChatGPT suggest that presence is likely to grow.
As it stands, the technologies are advancing at a seemingly breakneck pace, impacting sectors as diverse as public health and transportation. Given the spread, it’s easy to assume AI could be used by just about any company — and there are plenty of adoptees.
The 2022 McKinsey Global Survey on AI reported in December that although it has stabilized in recent years, the proportion of organizations adopting AI in at least one business area has more than doubled since 2017.
Furthermore, “the average number of AI capabilities that organizations use has also doubled — from 1.9 in 2018 to 3.8 in 2022,” the report found.
But what are companies actually using AI for? And, what are some critical questions experts say companies should ask themselves before going all-in?
Let’s take a closer look.
Why AI is becoming increasingly useful
One reason AI is becoming especially useful is because by definition, it is the ability of machines to learn and make decisions based on data and analytics. And it should come as no surprise that companies now have access to more data than ever before.
How much more? Well, Gil Press — a senior contributor with Forbes — reported toward the end of 2020 that in the 10 years that came before, “the amount of data created, captured, copied, and consumed in the world increased from 1.2 trillion gigabytes to 59 trillion gigabytes.”
That’s almost 5,000 per cent growth, Press said.
And with the help of emerging technologies like AI, the University of Pennsylvania’s Wharton Online explained, companies are now able to capture user data that can help them make informed business decisions.
“AI is no longer an experimental technology only used by select brands,” it said. “For many companies around the world, it has become a core part of their operations.”
AI: What is it used for?
So, how is AI being used by companies and organizations?
Common applications cited by Business News Daily include the detection of cyberattacks and threats, digital personal assistants that manage calendars, and customer service chatbots.
The latter is also where some companies are using ChatGPT. Bloomberg reported on March 1 that the technology has already found a home on apps for Instacart, where customers will be able to ask it questions about recipes; Shopify, where it will offer suggestions; and Quizlet Inc., where it will provide users with a “tutoring experience.”
In more specialized fields like healthcare, AI’s uses include helping to make potentially life-saving cancer diagnoses. The New York Times reported on March 5 that AI known as “computer-assisted detection” is helping to detect breast cancer missed by mammograms.
More generally, some popular uses for AI include service operations optimization, contact centre automation, customer service analytics, sales and demand forecasting, and risk modeling and analytics, according to the 2022 McKinsey Global Survey on AI.
And when it comes to deciding how to apply AI, Wharton Online reported that companies often focus on driving growth.
That growth, according to Entrepreneur’s Auria Moore, is focused on three central areas:
- AI-powered analytics, which can allow businesses to gather information about users for better product creation.
- Customer service satisfaction, where AI chatbots can provide answers to users faster.
- Targeted digital marketing campaigns, which has AI granting marketers the ability to “enhance personalization at an individual level.”
Meanwhile, supply-chain management is where the highest-reported cost benefits from AI were identified in the McKinsey survey — while “the biggest reported revenue effects are found in marketing and sales, product and service development, and strategy and corporate finance.”
“The bottom-line value realized from AI remains strong and largely consistent,” the report said.
“About a quarter of respondents report this year that at least 5 percent of their organizations’ [earnings before interest and taxes] was attributable to AI in 2021, in line with findings from the previous two years.”
What to consider before going all-in
Given its vast possibilities for application and seemingly limitless potential, investing in AI could seem like a no-brainer for businesses. But some experts warn that it shouldn’t be.
“The first question to ask yourself when considering AI is what problems might be solved with the technology,” Inc.’s Ben Sherry reported last May.
While some companies would find AI genuinely useful — for example, Sherry said, an e-commerce company could use it to market specific products to customers based on data — others could wind up with an unnecessary expense.
“Ask yourself if automating part of your business has an easily identifiable benefit, or whether you have routine tasks that could easily be automated,” he suggested.
AI’s algorithms also need a lot of high-quality data to deliver valuable insights, Open Data Science (ODSC) explained in November 2021, and machine learning needs varied data to build its intelligence.
So before investing in AI, ODSC said, it’s critical to make sure your company has access to a sufficient amount of high-quality data sets.
“Without data and specifically, high-quality data, your AI investment is useless,” ODSC said.
“It’s essentially like purchasing an expensive car with an incredibly powerful motor without any access to a fuel source.”
Finally, some experts say a critically important question for companies considering AI to ask themselves is: what are the consequences if it fails?
“AI models work through very sophisticated algorithms and statistical correlations, but there is always a margin of error. Does the company want to implement AI in a process with high variability and a low accuracy rate, or the opposite? What risks and how much investment would be lost if it didn’t work out?” industrial IoT company Nexus Integra asked in a blog post.
“Depending on which systems and data are available, the company must evaluate whether the accuracy of these models is expected to be high enough to proceed.”
And Ricardo Baeza-Yates, director of research at the Institute for Experiential AI at Northeastern University, wrote in an August 2021 piece for Forbes that “as the usage of AI grows exponentially, so have the number of AI incidents.”
As such, Baeza-Yates said companies looking to use AI should first ask themselves if they have deeply considered the direct, and indirect, impact of their product or service.
“Here, the accuracy of your model is irrelevant. What matters is the impact of the mistakes you make, even if they are few,” he wrote.“In cases where people were falsely accused by facial recognition systems, killed by driverless cars or unethically targeted for fraud, the damage was severe and lasting.”
DX Journal covers the impact of digital transformation (DX) initiatives worldwide across multiple industries.
How to prevent a cyberattack on your organization￼
“Organizations need to brush up on security hygiene,” says one expert. “Companies need to incentivize following the protocols.”
You wouldn’t expect cyber-criminals to target a lifestyle and bookstore.
In February, Canada’s much-beloved bookstore chain Indigo fell prey to ransomware threats — specifically to pay up, or its employee data would be released.
The attack also left the retailer’s website not working at full capacity, and its brick-and-mortar stores briefly unable to process any debit or credit payments. The effects of the attack even lingered into March.
But none of this surprised cyber-security experts, who all said at some point, “it’s not if, but when,” a company is hit with a security breach.
Shira Rubinoff — who provides cybersecurity guidance to numerous Fortune 100 companies, and serves on the board of Pace University’s Cybersecurity Program — said whether the ransom was paid or not, the data could invariably be sold to another bad actor anyway.
“Organizations need to brush up on security hygiene,” noted Rubinoff, who has built two cybersecurity product companies, and currently serves as president of the New York-based technology incubator, Prime Tech Partners, and the social-media-security firm, SecureMySocial. “Companies need to have a security process, trained people, and the right technology. But the glue in the middle is the training; make people cyber-aware within the organization. Companies need to incentivize following the protocols.”
She said the worst attacks to spot are phishing attacks, which attempt to deceive people into revealing sensitive information. “They look real. It might be end-of-day, and a worker clicks on it, and it’s from a nefarious bad actor that’s trying to penetrate the organization,” Rubinoff explains.
“It might be from someone who pretends to be from another company, offering them a rise in their position. But it’s really someone trying to get information.”
In the wake of several Canadian hospitals seeing their data hacked, the CEO of Canadian Internet Registration Authority Byron Holland, noted that a third of organizations have seen some kind of security breach.
“Lack of focus and money” were the reasons behind poor security protocols, Holland outlined in a Globe and Mail webinar on cybersecurity in Canadian healthcare, adding that necessary tools must include multi-factor authentication, firewalls, security training, among others.
Watch the webinar:
Toronto’s Hospital for Sick Children, Ross Memorial Hospital (Lindsay, Ontario), Newfoundland and Labrador’s provincial health data, and California-based Regal Medical Group have all fallen victim to breaches in recent months. In 2019, LifeLabs — Canada’s largest medical lab — was hacked, leaving vulnerable the personal information of fifteen million people.
Recognizing the growing problem, last year the Canadian government announced it was taking further measures to “bolster cybersecurity across the financial, telecommunications, energy, and transportation sectors.” The proposed legislation aims to “amend the Telecommunications Act to provide the Government with the legal authority to mandate any necessary action to secure” exposure from high-risk suppliers. In addition, the legislation introduced the Critical Cyber Systems Protection Act, that among many things, will help organizations better prevent and prevent cyberattacks.
Some 45% of small businesses in Canada have experienced a cyberattack in the past year, according to the Canadian Federation of Independent Business. One in ten experienced a phishing attack with someone impersonating a CEO or business leader. In the first half of 2020, attacks on web applications were up eight hundred per cent over the year before.
It should come as no surprise, then, that about one in ten staff have completed mandatory cybersecurity training, and eight per cent, optional training, according to the same report.
Alex Plotkin, CEO of Cyberwall Defence, explains that three-quarters of the time, a bug comes through email, and it’s a simple fix as buying al filter that any IT company can provide.
Most companies aren’t aware there are regulations they’re supposed to follow, he noted.
“Half of SMB CEOs have no clue about these regulations. They likely know anti-spam regulation, but nothing about cyberattack regulation to protect the information you have already.”
Finally, his advice is that employees not reveal too much about themselves on social media, such as their dog’s name, kids’ names, or hobbies. Attackers know that these are often password answers to private information.
Ben Rothke is a New York City-based Senior Information Security Manager for Tapad, a company that analyzes internet and device data for marketing. He is responsible for information security, data privacy, compliance, and risk management. He advises every company to have a documented and tested incident response plan, for before, during, and after an information security incident.
“Most responses tend to be haphazard,” he said.
Jeff Goldenberg, who has over three decades of security and fraud prevention experience, concurs. “Most companies, especially companies not in the financial services or health services — which are heavily regulated — simply don’t give a crap about security.”
This is especially true of SMEs, who have little budget to spend on security, and unwisely think they’re never on hackers’ radar.
“The biggest mistake that everyone makes, big or small, is that security is the security team’s responsibility,” he added. It’s actually everyone’s responsibility.”
To make matters worse, in recent years workers have come with their own computers, rather than a corporate-issued device curated by IT with certain controls and software. “It’s a mess waiting to happen. At a bare minimum, you should be running anti-virus software, and that includes Apple users. You absolutely need it for Macs too, because the idea that they’re immune is nonsense.”
Goldenberg adds that every staffer of every company should be “forced to take annual cyber-security training,” a resource widely available. “Even Visa and Wells Fargo use these external third-party sources, because they’re really good and effective. It’s a twenty minute course, so you know how not to be the cause of your own company’s breach.”
Some security tips are obvious, he says — for example, don’t give out your password, don’t open strange attachments, and don’t answer emails from people you don’t know. But an under-utilized security feature is multi-factor authentication, which provides an extra line of defense. Bluntly speaking, Goldenberg adds: “Passwords are useless.”
Dave is a journalist whose work has appeared in more than 100 media outlets around the world, including BBC, National Post, Washington Times, Globe and Mail, New York Times, Baltimore Sun.
mesh conference launches showcase program to shine the spotlight on underrepresented innovators
The mesh innovation showcase will recognize innovation and digital transformation leaders from underrepresented communities across Canada
Today the mesh conference announced a new program intended to recognize innovation and digital transformation leaders from underrepresented communities across Canada. Called the mesh innovation showcase, the program is being launched in collaboration with The51, The A100, and Platform Calgary.
The mesh innovation showcase will provide a platform to amplify innovators, including speaking and demo opportunities, media spotlights, and networking opportunities for members of underrepresented communities including: Women (female-identifying), Indigenous Peoples (First Nations, Inuit, and Métis), persons with disabilities, members of visible minority/racialized groups, members of LGBTQQIP2SAA communities and Immigrants/newly landed residents, as defined in the Tri-Agency Equity, Diversity and Inclusion Action Plan.
“We are so excited to highlight the brilliance of innovators across the country — startups and scaleups, sole practitioners, corporate innovators, as well as transformation leaders in not-for-profit and government,” says Alicia Kalozdi-MacMillan, partnership lead with the mesh conference. “We are committed to fostering a more diverse and inclusive innovation ecosystem, and we look forward to shining a spotlight on the incredible talent that exists in communities across Canada.”
Companies and individuals can nominate innovation leaders, and selected companies will be featured at mesh events across Canada and profiled in the media by mesh conference media partners, DX Journal and Digital Journal, who collectively reach millions of readers.
“Innovation is about unlimited thinking, which is why the mesh innovation showcase is such a valuable opportunity and one that we’re honoured to support,” says Tamara Woolgar, Executive Director, The A100. “Founders from underrepresented communities will have a chance to share their stories and solutions, grow their networks, and inspire a broader sense of belonging and possibility.”
The mesh innovation showcase will highlight innovators across the four mesh threads — Business, Society, Media, and Marketing — and will put a spotlight on people who think outside the box, break and fix, solve problems, and those who pursue innovation that solves real-world problems.
The mesh innovation showcase is open to entrepreneurs and intrapreneurs from across Canada, and selected companies will be featured at the mesh conference in April 2023, as well as in Toronto later this year.
“At The51, we’re dedicated to amplifying the voices of underrepresented founders, investors and ecosystem champions, and we’re thrilled to partner with mesh conference, an organization that shares our commitment to diversity and inclusion,” says Shelley Kuipers, Co-CEO and Chief Growth Officer of The51. “We’re excited to join forces to showcase the untapped potential of Canada’s innovation ecosystem.”
Nominations are open until March 31 for the first wave of the mesh innovation showcase and selected companies will be hand-picked, recommended, and qualified by mesh, The51, The A100 and Platform Calgary to be showcased at the mesh conference April 12-13 in Calgary.
Selected companies and founders will be invited to participate in the program free of charge, and be offered amplification through the event and its digital channels.
“When a founder has the opportunity to share their story, it has a profound impact not only on the growth of the entrepreneur personally, but more importantly for their venture,” says Madeline Kendrew, Director of Founder Success at Platform Calgary. “Showcasing their product-market fit and traction to date can accelerate the rate of attracting co-founders, customers, partnerships, and investors.”
Nominees will have the opportunity to meet with the partners involved in this program who will be on hand to offer advice, support and their services.
To nominate someone for the mesh innovation showcase, visit meshconference.com/mesh-showcase/
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