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The Northern Lights Technology & Innovation Forum navigates AI, economic concerns and upskilling in Alberta

Panelists dive into how innovation and collaboration may help navigate the changing industry landscapes

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While rapid advancements in AI are reshaping industries worldwide, they’ve sparked discussions about innovation and community resilience through ongoing economic challenges. At this year’s Northern Lights Technology and Innovation Forum, panelists explored how technology could drive positive adaptation.

​​Moderated by the Calgary Economic Development’s Geraldine Anderson, the panel featured:

  • Mark Little, co-founder and CEO Jotson Inc, and board member of General Fusion
  • Anna Baird, culture and innovation evangelist at Google
  • Dan Semmens, SVP and head of data and IT at ATB Financial
  • Arthur Kent, Canadian journalist and author
  • Joy Romero, executive advisor innovation at Canadian Natural Resources Limited (CNRL)

Approximately 250 attendees gathered for the forum at the Calgary Petroleum Club on Feb. 8. Filled with industry leaders and burgeoning entrepreneurs, the forum focused on collaboration and knowledge sharing in the tech sector.

Over the past five years, Calgary has seen a 22 per cent increase in tech talent and total tech jobs, emerging as one of North America’s top markets for young tech professionals.

“The talent pool here is amazing,” said ​​John Givens, vice president of sales at C3 AI and one of the event’s organizers. “So how do we leverage our talent here? How do we share that knowledge?”

In response, this year’s forum included the inaugural “Mentors and Makers” initiative, where a dozen industry experts pinned green buttons to their lapels, signaling to anyone in the crowd that they’re open to a conversation.

Shawn Mahoney, another event organizer and co-founder of Spare Parts & Gasoline, said in his opening remarks that the initiative speaks to “creating the new innovators that we need to solve tomorrow’s problems.”

And with that, the panel took the stage to dig into the big questions: What are the challenges and opportunities for Alberta as a growing tech market? How will AI continue to change industries across the board? And if it does, will that be a bad thing?

The Alberta advantage

The panel conversation was kicked off by the first question asked by moderator Geraldine Anderson: “What is the Alberta mindset, or the ‘Alberta advantage?’” 

Mark Little. Photo by DX Journal / Digital Journal

Mark Little, co-founder and CEO Jotson Inc, said Alberta has a lot going for it — including having the highest GDP in Canada, a younger population, and high education levels — but those aren’t the advantages that stand out to him.

“There’s a resilience and an entrepreneurial spirit here,” he said. “As a result of that, we’re seeing innovation … I think 10 to 15 years from now we’re going to lead this country in innovation and it’ll be every sector you could imagine.”

Hailing from Vancouver and the only panelist not based in Calgary, Google’s Anna Baird said she considers herself an honorary Albertan based on the “sheer grittiness and roll up your sleeves and work together” attitude she’s witnessed. 

“The grittiness takes us into innovation,” said Baird. “We’re willing to try new things, we’re willing to fail — hopefully fast and cheaply, as is Google’s ethos. But we’re also willing to borrow with pride and give kudos to the people we’re borrowing the pride from so we can have building blocks.” 

The panelists’ discussion kept coming back to the importance of adaptability, innovation, and collaboration. While the province faces significant hurdles, including global market fluctuations and environmental concerns, they spoke with optimism about the potential to emerge stronger by investing in the future.

Dan Semmens, SVP and head of data and IT at ATB Financial, calls it an “opportunity” for both the province and country to focus on investing in the next generation.

“I think the opportunity there is continuing to invest in our most precious resource, which is our young people,” he said. 

When it comes to AI, “it’s on all of us” to level up our own skills

Joy Romero. Photo by DX Journal / Digital Journal

AI is already impacting most industries globally, and it shows no signs of slowing down. But it’s not new either.

Joy Romero, executive advisor of innovation at Canadian Natural Resources Limited (CNRL), said she was using AI neural networks 20 years ago to take ecological data and process it through oil sands facilities. 

“Why?” she asked. “Because that would allow us to improve our processing and our productivity … So for me, digital is our world. That’s productivity.”

The day of the panel, Google announced that Gemini Ultra 1.0, the largest version of their large language model, is being released to the public. 

Baird was asked about the implications of the new AI model, and while she acknowledged there will be challenges, she maintained that “the train has left the station.”

“It’s on all of us here in the room to level up our own skills,” she says. “With an announcement like Gemini, like you have to get in there, you have to play, you have to try.”

Anna Baird. Photo by DX Journal / Digital Journal

Transitioning to the realm of media and journalism, Canadian journalist Arthur Kent highlighted the increasing role of AI in newsrooms. From assisting journalists in gathering and analyzing data to content creation, journalists are experimenting with AI for efficiency and detecting false information.

“We can become even better if we harness artificial intelligence to do that,” said Kent. “So we constantly have to be developing and pushing ourselves forward, to keep pace with this.”

However, he emphasized the critical role of journalists in maintaining integrity and discerning between fact and fiction in an era of AI-generated content. 

“Journalism is always going to be a human process, because journalism is based on their location, and verification, verifying leads, tips, and figuring out rumour from fact,” said Kent. “So far, none of the machines that I’ve seen associated with artificial intelligence, have those human characteristics. However, there is also that human aspect called temptation.”

Arthur Kent. Photo by DX Journal / Digital Journal

In the financial services industry, Semmens said the impact of generative AI “poses an existential risk” to the relationship banks have with their clients. 

Despite this, he says incorporating AI technology into banking is “an incredible opportunity” to personalize experiences for customers more effectively and efficiently, and he expects to see a lot of changes in open banking in the next three to five years. 

“With all the disinformation that is out there, a trusted source is going to be a high commodity,” he said. “And so I think in banking, being a heavily regulated industry, there is an opportunity for us to really show up from that standpoint.”

Dan Semmens. Photo by DX Journal / Digital Journal

An innovation forum’s charitable roots

The Northern Lights Technology and Innovation Forum’s story begins over a decade ago. The organizers, including Givens, first banded together for the Gordie Howe C.A.R.E.S. Hockey Pro-Am Tournament in support of Alzheimer’s research and education. 

As the cause drew more attention they opted to expand the tournament into the forum as a way to expand their reach. All of the event proceeds go to Gordie Howe C.A.R.E.S. Centre for the Alzheimer’s Research and Education Society — and this year they broke their record, raising a minimum of $40,000 thanks in part to a funding match made by Google. 

“It’s amazing,” Givens said at the end of the night. “I always knew the potential of our community. And I explained to people that the community is the draw … It’s about education. It’s about doing the right thing. It’s about just finding ways for other people to get involved in doing the same thing. There’s enough energy there. Now we just have to harness it.”


DX Journal is an official media partner of the Northern Lights Technology and Innovation Forum.

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The Northern Lights Technology & Innovation Forum comes to Calgary next month

Panellists from Google, ATB, Jotson and Canadian media will join the the second annual Northern Lights Technology & Innovation Forum in Calgary on Feb. 8

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In a world increasingly dominated by global competition and technological advancement, the Northern Lights Technology and Innovation Forum focuses on the power of knowledge-sharing and collaboration in the tech community. 

Coming to Calgary Feb. 8, the forum places a spotlight on critical issues impacting the community. Last year’s focus was on enabling net-zero carbon emissions and this year the focus shifts to economic challenges and what solutions can be found through innovation.

As the past year has seen heavy inflation, layoffs, volatile energy prices and geopolitical instability, this year’s panel discussion is designed to  provide a “360-degree view” of how these challenges impact Alberta’s economy and community.  

Moderated by the Calgary Economic Development’s Geraldine Anderson, the panel includes:

  • Mark Little, co-founder and CEO Jotson Inc, and board member of General Fusion
  • Anna Baird, culture and innovation evangelist at Google
  • Dan Semmens, SVP and head of data and IT at ATB Financial
  • Arthur Kent, Canadian journalist and author
  • Joy Romero, executive advisor innovation at Canadian Natural Resources Limited (CNRL)

Panellists will explore how governments, large companies, and startups can work together to navigate changes to come, and which technologies have the potential to positively disrupt the status quo. 

“Mark brings a massive amount of background, and he’s led thousands of folks in our community, and to see what he’s doing now in the global economy is going to be really exciting,” says John Givens, vice president of sales at C3 AI and one of the event’s organizers. “And to have somebody who comes from a leadership position at Google in Canada — we’re crazy excited about that.”

Givens adds that he expects artificial intelligence to be a focus, with panellists like Semmens likely to focus on what’s happening in financial markets, and how technology will continue to impact that sector.

And with a packed career including working as a foreign correspondent at NBC, Kent has been “involved in more things than I can keep track of,” says Givens. Kent is expected to discuss cybercrime and the political and military impacts of technology.

Transforming from a hockey tournament to an innovation forum

Givens and his fellow organizers launched the first forum last year as a way to expand their decade-long history with the Gordie Howe C.A.R.E.S. Hockey Pro-Am Tournament in support of Alzheimer’s research and education.

Taking it back to the hockey tournament where it all began, 100% of the proceeds of this event go to Gordie Howe C.A.R.E.S. Centre for the Alzheimer’s Research and Education Society. 

More than $300,000 has been raised by the team since its inception, and they commit an annual $25,000 to Alzheimer’s Society from the event. However, Givens emphasizes the importance of education and awareness in their campaign.

“It’s about education, not just the money,” he says. “It’s about creating awareness.”

John Givens and the C3 AI team for the Gordie Howe C.A.R.E.S. Hockey Pro-Am Tournament. Photo courtesy of John Givens

Outside of the charitable support, the event is meant to support the growing business community and tech sector in the province. Technological advancements are impacting all sectors, and Givens says it’s important to “mindshare” across disciplines and open avenues for new innovations to emerge.

“It’s called the Northern Lights for a reason — it represents Alberta,” says Givens in an interview with DX Journal. Givens notes that the convergence of technology, innovation, resilience, and charitable giving is central to the theme and purpose of this year’s event.

“What I’m really proud of when I think about the Calgary ecosystem is we have an enormous amount of talent in this community,” says Givens. “We’re competing on a global market now, so our customers are hiring globally, and they’re competing on wages globally. We need to bring our talent together and lift them all up and share the best of the best and let everybody know what the best looks like.”

More than 250 people are expected to gather at the Petroleum Club for the forum’s lively discussion and networking opportunities. The event is sponsored by Spare Parts & Gasoline (Presenting Sponsor), and the mesh conference (Platinum Sponsor), with DX Journal being this year’s media partner.


DX Journal is an official media partner of the Northern Lights Technology and Innovation Forum. To learn more and get tickets to the event, happening February 8, visit the event page

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COP28 points to AI for climate change solutions in developing countries

Examining AI initiatives brought up at the COP28 climate conference

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Need company data insights? AI can help. 

Better efficiency in healthcare? AI is there, too. 

It’s no surprise really, as AI paves its way into almost every industry. But the recent COP28 climate conference invited entire governments to consider AI as a solution to climate challenges in developing countries. 

Currently, governments already use AI to prepare for hurricanes, reduce water usage, and predict general climate patterns. It’s also been estimated that AI could help mitigate as as much as one-tenth of all greenhouse gas emissions by 2030.

During COP28, which ran from Nov. 30 to Dec. 12, Omar Sultan Al Olama, the United Arab Emirates Minister of State for AI, digital economy, and remote work applications, urged the entire world to integrate AI into climate policies.

“Harnessing artificial intelligence as a strategic asset to mitigate climate change involves integrating it into national policies and plans,” he said. “These measures and policies should not be viewed in isolation, but rather as a unified global initiative, acknowledging that climate change transcends geographical boundaries and requires concerted global efforts.”

Some examples of AI-inspired climate change initiatives include: 

  • Designs for low-emission technologies (advanced batteries)
  • Reduce emissions in food production and manufacturing
  • Balance electricity during extreme climate events like tropical storms
  • Identify renewable energy projects
  • Identify tropical disease with machine learning
  • Design hurricane-resistant buildings

Here are some highlights from other countries pledging to introduce AI into their climate policies: 

Barbados

“We are partnering with international tech companies to test their ideas in Barbados whilst contributing to the island’s development. Some ideas include using machine learning and AI to check for the presence of tropical diseases, design hurricane resistant buildings and plan infrastructure investment. Collaboration, training and technology transfer are key to ensuring that AI contributes effectively to climate mitigation and adaptation for small island developing states.”

Senegal

“It is important to adapt the technology to take account of the digital divide, especially among those most vulnerable to climate change. Integration of chatbot voice with local languages in these emerging technology tools is one solution that would ensure the existing digital divide is taken into account.”

  • Moussa Bocar Thiam, Minister of Communications, Telecommunications and the Digital Economy, Senegal

USA

“We must manage the risks and seize the promise of artificial intelligence. The United States is committed to doing so, as President Biden’s recent Executive Order on AI demonstrates. By working together, we can responsibly harness the power of this emerging technology to develop AI tools that help mitigate climate change risks, make our communities more sustainable and resilient, and build an equitable clean energy future for all.”

  • Ali Zaidi, Assistant to the President and National Climate Advisor, United States of America

Learn more about COP28 here

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mesh conference goes deep on AI, with experts focusing in on training, ethics, and risk

The mix of topics is a major part of the appeal. So is the opportunity to have genuine conversations.

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The mix of topics is a major part of the appeal. So is the opportunity to have genuine conversations with senior leaders, and doers, across so many industries for two days.

Day one of the mesh conference was all about navigating innovation, privacy policies, and diversity in a tech-driven world, and day two was all about artificial intelligence (AI) and its impact on media, marketing, business and society.

AI is everywhere, but this day hit different. 

“I sat beside a marketer this morning who said he came to mesh because he was interested in the topics, but that he also knew lots about the subject matter so he wasn’t sure how much he’d take away,” said mesh attendee, Sarah Coleman who travelled from Calgary to see mesh in Toronto. 

“But after a full day of talks, he said to me that he was totally surprised by the cross-industry perspectives shared, and he walked away from the first day with thoughts he had never considered. For me, that’s the biggest value of mesh and it’s why I travelled across the country for my second mesh conference this year.”

Day two opened up with a frank discussion about the training of artificial intelligence (AI) and data sources with Elena Yunusov, AI strategy and marketing leader with the Human Feedback Foundation. 

Yunusov recently started the foundation to crowdsource the human feedback layer that’s missing from private AI models. Private models will continue and make decisions we won’t agree with, she said, but open source initiatives offer the chance for more innovation and better-informed applications.

“We should have more say about how AI is shaped and developed,” said Yunusov. 

There are a handful of models influencing us in ways we may not understand. But the Human Feedback Foundation is a small, but mighty open-source project trying to make AI less toxic and more empathetic. 

Photo by DX Journal

Use human feedback to bring the human voice back into data

After opening remarks, Yunusov continued the AI discussion with Darnel Moore, founder and CEO of Distinct.ly, who sees technology as a tool to connect with people. “We need a way for people to see each other and for businesses to see those people,” said Moore. 

Businesses just want to see the data point — not its context. But cognitive bias tells us that time, place, and situation influences people’s decisions, so the data means nothing without context. 

Moore said somewhere along the line people became a bug, rather than a feature, for businesses and that needs to change. 

“It’s important to get yourself out of the loop of data and buzzwords,” he Moore. 

It’s hard when you’re driving hard and fast not to attach yourself to buzzwords. But it’s not about pitching, selling, or moving your product — it’s about connecting with people.

Both Yunusov and Moore expressed puzzlement around the anxiety many people have around AI handling routine tasks. 

“Machinery is levelling human beings up from the mundane,” said Moore. People can now be more creative and learn in ways that weren’t possible before, he added.

“We have agency in this and the tools we never had before to get us to the next stages of that journey,” added Yunusov. 

We’re living through a bit of a reckoning in tech, she notes. Things are going to change, but how they change should be up to us. 

“Change is part of the human experience and we’re just doing it with different tools now,” said Yunusov. 

Photo by DX Journal

AI is a very divisive concept

Rika Nakazawa, global vice-president with NTT’s New Ventures and Innovation team, joined mesh fresh from COP28’s World Climate Summit in Dubai where there were two camps — one that believed AI is going to be the end of our ability to attain sustainability goals, and the other that thought it would bring the dawn of a new horizon. 

Amy Peck, founder and CEO of EndeavorXR, agreed. On one end of the spectrum, it’s the great saviour. We’ll be able to leverage it and achieve all our goals, she said. On the other end is the doom and gloom. 

Peck said business leaders need to start understanding data better, urging for bias-free data to be the foundation for AI training algorithms. We’re equal in our humanity, said Peck, so we must learn to embrace our differences rather than vilify them.

“AI is an overnight success, 80 years in the making,” said Nakazawa. “There’s nothing artificial about artificial intelligence.” 

It’s all made — binary code is mimicking our brain. 

“We have to retrain ourselves to work with AI and not just hand over our tasks to AI,” Peck said.

Photo by DX Journal

We needed to manage and prevent food waste

For this event, the mesh conference partnered with Second Harvest to ensure unused food served at lunch would not go to waste. Using Second Harvest technology, unused packaged lunches were donated to a local charity.

“It’s the eHarmony of food,” joked Lori Nikkel, CEO of Second Harvest during a fireside discussion. 

Nikkel was joined by Winston Rosser, VP of Food Rescue Operations at Second Harvest, who demoed the technology built to help conquer food insecurity and food redistribution.

Rosser explained that the app connects a variety of donors, from small retailers to major grocery stores, with local, non-profit charities who need food. Before the platform was built, huge trucks were sent to pick up 20 lbs of food from a grocer and take it across the city — an option that was not sustainable. Now, donors can easily connect with one of more than 61,000 charities via the platform.

Rosser also shared some startling stats:

  • 58% of all the food produced in Canada is lost or wasted, mostly ending up in landfill.
  • 3.9 million Canadians are food insecure.
  • Only 4% of food businesses were donating food.

Since the launch of the app, Second Harvest has flipped everything on its head. In 2016 the organization rescued nine million pounds of food, but after the app was deployed, that number skyrocketed — in 2022, nearly 75 million pounds of food was rescued in 2022. Last year Second Harvest kept food worth $234 million out of landfill. 

When asked why there’s so much food waste to begin with, Nikkel offered a sober response: “We don’t value food,” she said, adding that we’ve commoditized food to the point where we don’t value it like we used to. An example: many people will buy food in a two-for-one deal even if they don’t need it, and oftentimes it’s simply thrown out.

Photo by DX Journal

Adoption requires sponsorship within the organization

Afternoon discussions on day two of the mesh conference also looked at laggard industries, and professionals who can be resistant to change.

Colleen Pound, founder and CEO of Proxure, and Mary Jane Dykeman, managing partner at INQ Law, talked about the difficult task of integrating AI in law and healthcare — two industries that can be averse to technological innovation.

“Their aversion creates a lot of white space to work in,” said Pound, adding that progress looks like evolution rather than revolution. 

Dykeman agreed, adding that change in situations like this often takes a foothold when a series of low-risk initiatives are the starting point. Ultimately, they can lead to larger transformations.

In addition, privacy and data security are major issues for both industries that need to be managed first, Pound said. Data management is the starting point.

“Better data and better processes drive better business outcomes,” Pound said.

Photo by DX Journal

AI is what you make it

The day’s closing panel included a conversation on AI in media, featuring mesh co-founder and media pundit, Mathew Ingram.

Ingram joked that he would be terrified if he was starting his journalism career today. As the chief digital writer for the Columbia Journalism Review, Ingram noted that distributing information is easier today, but distributing disinformation is also easier.

“The quality of the disinformation doesn’t matter,” Ingram said, saying people believe disinformation because they want to believe it. 

“A nine-year-old could think of a more plausible conspiracy theory than some of the ones I’ve seen people believe,” he said. 

Chris Hogg, president and founder of the content marketing firm Digital Journal Group (DJG), said he sees B2B content marketing rolling back to what high-quality journalism used to offer. Hogg said success can now require businesses to produce less content, and instead focus on quality and distribution to stand out and drive results.

The fireside discussion also looked at the risks AI poses to the media industry. 

AI may not always be able to make things better, but it has great applications as a technology to support journalists. 

“It’s a tool that you can use and do things that help you and are valuable,” said Ingram, noting that transcription, story idea generation, and automating mundane tasks are big benefits offered by AI.

While there are considerable risks with OpenAI’s accuracy, deep fakes, and fake AI content, Ingram said the technology is still important.

“I’m a big believer in the power of individuals to change things,” he said. “There are things we thought would be inconsequential, but have changed the world, for better or worse.”

Join us next year in Calgary for the mesh conference, June 11-12, 2024. The two-day event then returns to Toronto the week of October 21, 2024.

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